MEASURING JOB SATISFACTION LEVEL OF GOVERNMENT SECTOR EMPLOYEES: A CASE OF BUREAU OF STATISTICS, GOVERNMENT OF SINDH, PAKISTAN

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Volume 7 Issue 1 2011

Author(s):

Shah Nawaz Jiskani
Institute of Business & Technology (Biztek).
snjiskani@gmail.com

Khalili-ur-Rehman Bhatti
University of Sindh, LAAR Campus, Badin.
bhattikrb@yahoo.com

Shoaib Ahmed
IQRA University, Karachi.
ah.shuaib@gmail.com

Abstract Bureau of Statistics, Planning & Development Department, Government of Sindh. The Bureau was randomly selected amongst the non- Secretariat departments mostly have grievances developed against the policies discriminating in favor of the Secretariat employees and disfavor of the subsidiary departments and bureaus. The study was based on the measurement of satisfaction of employee satisfaction against various facets of their job. A random sample of 40 out of 100 staff members (from BPS-5 to BPS-18) was selected for investigation. Using an exploratory research approach, close-ended the questionnaire was used with a four-point Likert scale. Background conservation and chats were also held with the sample members, especially where they needed clarification. These conservations provided a healthy insight to the authors into the matter. Job facets like job security, immediate supervisors' behavior, recognition, interpersonal relations, workload, career growth, and pay/compensation were the factors that the employees showed satisfaction with. Whereas working conditions, feelings of achievement, and government policies turned out to be the dissatisfying factors. Findings of the study are likely to offer a guideline to other government departments in understanding the various job satisfaction facets in the government sector departments and taking measures in that regard.
Keywords Job satisfaction, Job dissatisfaction productivity, immediate supervisor behavior working conditions
Year 2011
Volume 7
Issue 1
Type Short Report
Recognized by Higher Education Commission of Pakistan, HEC
Category "Y"
Journal Name IBT Journal of Business Studies
Publisher Name ILMA University
Jel Classification -
DOI http://dx.doi.org/10.46745/ilma.jbs.2011.07.01.03
ISSN no (E, Electronic) 2409-6520
ISSN no (P, Print) 2416-8393
Country Pakistan
City Karachi
Institution Type University
Journal Type Open Access
Manuscript Processing Blind Peer Reviewed
Format PDF
Paper Link http://ibtjbs.ilmauniversity.edu.pk/journal/jbs/7.1/3%20Measuring%20Job%20Satisfaction.pdf
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