Volume 13 Issue 1 2017


Muhammad Tariq
Deputy Director-ORIC Institute of Business and Technology, Karachi.

Seema Yasmin
Research Student, Institute of Business and Technology, Karachi.

Abstract This study investigated the impact of Conflict Management on Employee Performance and implementing Furlong's toolbox of conflict analyzing model to find out how a conflict will be resolved easily, effectively, and improve the overall Employee’s performance. This study developed the survey research design. 200 respondents were selected from different organizations for the study. The questionnaire was used to collect primary data. The hypothesis was tested through regression analysis. The findings of the research revealed that effective management tools develop the employee’s performance in the organization. Furlong's toolbox of conflict analyzing model provides favorable outcomes in the perspectives of Trust, Behavior, Avoidance, and Emotions. The result and outcomes of my research provide a structure and importance of application of Conflict management in cooperation to find out how will minimize the clash between the employees and subordinates for the betterment of the employee’s performance. The other organizations can also get benefits from this research.
Keywords Conflict management, Employee’s Performance, Efficiency, Effectiveness
Year 2017
Volume 13
Issue 1
Type Short Report
Recognized by Higher Education Commission of Pakistan, HEC
Category "Y"
Journal Name IBT Journal of Business Studies
Publisher Name ILMA University
Jel Classification M10
ISSN no (E, Electronic) 2409-6520
ISSN no (P, Print) 2416-8393
Country Pakistan
City Karachi
Institution Type University
Journal Type Open Access
Type of Review Double Blind Peer Reviewed
Format PDF
Paper Link
Page 45-58
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