Volume 13 Issue 2 2017


Samia Saeed
Szabist University, Karachi, Pakistan.

Muhammad Osama Ahmed
Federal Urdu University of Art, Science & Technology, Karachi, Pakistan.

Umair malik
Karachi University, Karachi, Pakistan.

Abstract The role of ICT and knowledge among professionals of organizations directly affects the quality of output. In this study, the levels of aspect for utilization of ICT resources at the workplace among professionals from different organizations in Karachi have been assessed. These organizations belong to different sectors including public and private. Data were obtained from the employees of different organizations through an online questionnaire. The survey was conducted from October 15 – December 4, 2015. Questions were asked about its effect on their lives and work. A sampling of 24 was responded to the questionnaire and was completed for analysis. A total of 24 employees were assessed for the frequency distribution of ICT Knowledge factors and a descriptive analysis test was used to see the association of online system, computer exposes organization works, usage of the latest technology, internet, E-commerce, and different statistical software‘s related to ICT knowledge. The study has few recommendations based on data analysis and findings. Although the knowledge of ICT is good but some professionals and organizations are not utilizing the ICT resources completely to achieve better results. They should improve and enhance their staff skills and knowledge through different pieces of training and upgrade their systems for fulfilling their requirements and productive outputs. Also, the Government of Pakistan has established the Ministry of Information Technology and Telecommunication Division in March 2000. The Ministry of IT is building Pakistan‘s IT competency to meet the challenges of the 21st Century. Similarly, IT Departments are created in all Provinces for taking initiative for the development of IT as per the requirement of the 21st century and promotion of IT education and development. The local institutions and universities do not seem to produce highly skilled people in the field of IT, especially, in certain required fields, such as programming and hardware engineering. The strength of IT education and proper training in relevant fields are essential. However, it seems that the focus of our educations institutions is on the quantity of the number of students being awarded degrees each year rather than imparting quality education. Thus the challenges of the 21st century cannot, undoubtedly, be met with the present human resource. We strongly suggest taking serious measures and reforms in the education system, support the IT industry to create a good job market, and attract investors from around the globe by providing subsidized business.
Keywords IT industry, ICT, Tele-Communication Division, Government
Year 2017
Volume 13
Issue 2
Type Full Length Paper
Recognized by Higher Education Commission of Pakistan, HEC
Category "Y"
Journal Name IBT Journal of Business Studies
Publisher Name ILMA University
Jel Classification L10,L11 ,L13
ISSN no (E, Electronic) 2409-6520
ISSN no (P, Print) 2416-8393
Country Pakistan
City Karachi
Institution Type University
Journal Type Open Access
Type of Review Double Blind Peer Reviewed
Format PDF
Paper Link
Page 124-147
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