Volume 19 Issue 1, 2023


Muhammad Yasir Jamal
University of the Punjab , Pakistan

Saba Munir
Virtual University of Pakistan

Muhammad Zaheer (Corresponding Author)
Virtual University of Pakistan

Muhammad Rizwan Saleem Sandhu
Virtual University of Pakistan

Abstract Organizations strive to create an environment where employees work as a team and their basic and advanced needs are fulfilled. One of the basic needs is the need for belongingness or social interaction. However, for certain reasons, some workers face social isolation and deliberate exclusion from social groups, called ostracism. Such a situation leads to poor psychological health and low performance. This study aims at the consequences of ostracism in public sector organizations in Punjab, Pakistan. Three dimensions of employee performance: task performance, contextual performance, and counterproductive work behavior have been measured, and the effects of ostracism on these performance dimensions have been analyzed through regression. A sample of 384 employees was collected using convenience sampling through a self-administered questionnaire. A high reliability of more than .70 was achieved, as indicated by the Cronbach alpha coefficient. Simple linear regression was used to see the effects of ostracism on performance dimensions. Results indicate that ostracism negatively affects task and contextual performance and increases deviant workplace behavior. It is recommended that managers should closely monitor the organizational environment and make sure that employees are not ostracized.
Keywords Ostracism, Task performance, Contextual Performance, Counterproductive Work Behavior
Year 2023
Volume 19
Issue 1
Type Research paper, manuscript, article
Recognized by Higher Education Commission of Pakistan, HEC
Category "Y"
Journal Name IBT Journal of Business Studies
Publisher Name ILMA University
Jel ClassificationL25, P42, C31
ISSN no (E, Electronic) 2409-6520
ISSN no (P, Print) 2414-8393
Country Pakistan
City Karachi
Institution Type University
Journal Type Open Access
Reviews Type Blind Peer Reviewed
Format PDF
Paper Link