IMPACT OF NON-MONETARY REWARDS ON EMPLOYEES’ MOTIVATION: A STUDY OF COMMERCIAL BANKS IN KARACHI

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Volume 9 Issue 2 2013

Author(s):

Dr. Farooq-E-Azam Cheema
Bahria University, Karachi Campus.
dr.cheema@live.com

Sobia Shujaat
Bahria University Karachi Campus.
sobia@bimcs.edu.pk

Rafia Alam
Bahria University Karachi Campus.
raffia.alam@gmail.com

Abstract This study is conducted to measure the impact of non-monetary rewards on employees‟ motivation in different banks in Karachi, Pakistan. The study aims to highlight the importance of non-monetary rewards in terms of their effectiveness as well as efficiency. The study also will identify to what extent the banks are taking care of this source of employee motivation. The study follows a quantitative approach to achieve the objectives of this study, which is descriptive. There are five independent variables taken for this study; training, recognition for performance, opportunities for career advancement, effective communication channels, and job security to identify their impact on employees‟ job-related motivation. A standardized and well-structured questionnaire was used to gauge the responses on a five-level scale. Questionnaire contents were adopted from Paul E. Spector's employee recognition program handbook. The questionnaire was sent to 550 respondents through e-mail and in printed form. Data were analyzed using Statistical Package for the Social Sciences (SPSS). The descriptive statistics utilized were based on chi-square tests and graphical illustrations were used to provide information on key demographic variables in this study. The study confirmed the existence of positive significant relationship between three of the five non-monetary rewards. The context against which relationship of two independent variables i.e. training and performance recognition has not been found significant has been discussed in the findings. This research can be helpful for HR managers in the banking sector. They can design effective compensation package to retain their competent employees. Management can improve the use of effective rewards and recognition systems in the feedback process of their performance management system to motivate their employees.
Keywords Non-Monetary Rewards, Recognition, Employee‟s Motivation, Banking sector.
Year 2013
Volume 9
Issue 2
Type Short Report
Recognized by Higher Education Commission of Pakistan, HEC
Category "Y"
Journal Name IBT Journal of Business Studies
Publisher Name ILMA University
Jel Classification -
DOI http://dx.doi.org/10.46745/ilma.jbs.2013.09.02.03
ISSN no (E, Electronic) 2409-6520
ISSN no (P, Print) 2416-8393
Country Pakistan
City Karachi
Institution Type University
Journal Type Open Access
Manuscript Processing Blind Peer Reviewed
Format PDF
Paper Link http://ibtjbs.ilmauniversity.edu.pk/journal/jbs/9.2/3%20-%20Impact%20of%20Non-monetary%20Rewards%20on%20Employees%20Motivation%20a%20Study%20of%20Commercial%20Banks%20in%20Karachi.pdf
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