HOW DOES WORKPLACE BULLYING TRIGGER VICTIM'S COUNTERPRODUCTIVE BEHAVIORS? THE MEDIATING ROLE OF PERCEIVED CO-WORKER SUPPORT

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Volume 13 Issue 1 2017

Author(s):

Saima Naseer
Lecturer Faculty of Management Sciences International Islamic University.
saimanaseersheikh@yahoo.com

Mohammad Bashir Khan
Lecturer Faculty of Management Sciences International Islamic University.

Fauzia Syed
Lecturer Faculty of Management Sciences International Islamic University.
Abstract This study disentangles an important knot in the bullying literature by examining how and through what psychological processes workplace bullying triggers counterproductive work behaviors (CWBs) in its victims. Using the theory of triggered displaced aggression and stressor-emotion model of CWB we hypothesize that workplace bullying as a stressor leads to the development of negative perceptions of coworker support which prompt its targets to strike back by displaying CWBs both towards the source of abuse and redirect it towards others such as co-workers as well as organization. By collecting two source field data (N= 334; Self-peer dyads) from employees working in the Education, Banking, and Telecom sector of Pakistan, we tested our direct as well as mediation hypothesis using Structural Equation Modeling (SEM) technique. The results of SEM analysis support all the direct as well as indirect paths suggesting that victims of bullying develop lower perceptions of coworker support which causes them to vent out their frustration creating higher levels of individually as well as organizationally directed CWBs. Practical Implications: Our study extends the mistreatment literature and is beneficial for managers as it examines and tests a unique mechanism of perceived coworker support through which a stressful condition of bullying ignites CWBs in its targets towards others and the organization.
Keywords Workplace Bullying, Perceived Co-worker Support, Counterproductive work Behavior
Year 2017
Volume 13
Issue 1
Type Short Report
Recognized by Higher Education Commission of Pakistan, HEC
Category "Y"
Journal Name IBT Journal of Business Studies
Publisher Name ILMA University
Jel Classification M51, M14
DOI http://dx.doi.org/10.46745/ilma.jbs.2017.13.01.09
ISSN no (E, Electronic) 2409-6520
ISSN no (P, Print) 2416-8393
Country Pakistan
City Karachi
Institution Type University
Journal Type Open Access
Type of Review Double Blind Peer Reviewed
Format PDF
Paper Link http://ibtjbs.ilmauniversity.edu.pk/journal/jbs/13.1/9.pdf
Page 109-124
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