Article | Open Access | Published: 1 May 2017

INVESTIGATING THE IMPACT OF CONFLICT MANAGEMENT ON EMPLOYEE?S PERFORMANCE: A STUDY BASED ON TOOL BOX OF CONFLICT ANALYZING MODEL BY FURLONG

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Abstract:   This study investigated the impact of Conflict Management on Employee's Performance and implementing the Furlong ?tool box of conflict analyzing model to find out how conflict will be resolved easily , effectively and improve the overall Employee's performance. This study developed the survey research design. 200 respondents were selected of different organizations for the study. Questionnaire was used to collect primary data. Hypothesis was tested through regression analysis. The findings of the research revealed that effective management tools develop the employee's performance in the organization. Furlong tool box of conflict analyzing model provide favorable outcomes in the perspectives of Trust, Behavior, Avoidance and Emotions. The result and outcomes of my research provide a structure and importance of application of Conflict management in cooperation to find out how will minimize the clash between the employees and subordinates for the betterment of the employee's performance. The other organizations can also get benefits of this research.

Keywords:   Conflict management, Employee's Performance, Efficiency, Effectiveness

Publisher:   ILMA UNIVERSITY

Published:   1 May 2017


E-ISSN:   2409-6520

P-ISSN:   2414-8393

DOI:   -


This is an open access article distributed under the terms of the Creative Commons Attribution CC BY 4.0 license, which permits any use, distribution, and reproduction of the work without further permission provided the original author(s) and source are credited.