Article | Open Access | Published: 15 December 2016
How to Augment Task and Contextual Performance through Employee Engagement
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Abstract:
The basic aim of the present study is to examine the impact of vigor and dedication on tasks as well as on the contextual performance of employees in the telecom sector of Pakistan. Human asset plays their role as the backbone in the organization, that’s why organizations in current era focusing on their development and engagement at the workplace. Methodology: The present study is based on 230 respondents (middle-level managers) from private telecom organizations of Islamabad/Rawalpindi. Results of the study show that vigor and dedication positively and significantly affect the task and contextual performance of employees. The present study is beneficial for the management of the Telecom sector within Islamabad/Rawalpindi as well as for other relevant settings. The future study should take into account the other dimensions of engagement and performance, replication of this study in other settings (service-oriented / manufacturing organizations) are also recommended.
Keywords:
Workplace Bullying, Perceived Co-worker Support, Counterproductive work Behaviors.
Publisher:
ILMA UNIVERSITY
Published:
15 December 2016
Issue:
Issue 2 : Volume 12
E-ISSN:
2409-6520
P-ISSN:
2414-8393
This is an open access article distributed under the terms of the Creative Commons Attribution CC BY 4.0 license, which permits any use, distribution, and reproduction of the work without further permission provided the original author(s) and source are credited.