Article | Open Access | Published: 12 June 2015
Do HR Practices affect Service Quality of Front Line Staff
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Abstract:
The Basic objective of this study was to examine the role of HR practices like recruitment and selection, training performance appraisal, and rewards management in enhancing the overall service quality of the frontline of staff in the hotel industry in Karachi Pakistan.
Keywords:
Women Entrepreneurs, Motivation, Pakistan
Publisher:
ILMA UNIVERSITY
Published:
12 June 2015
Issue:
Issue 1 : Volume 11
E-ISSN:
2409-6520
P-ISSN:
2414-8393
This is an open access article distributed under the terms of the Creative Commons Attribution CC BY 4.0 license, which permits any use, distribution, and reproduction of the work without further permission provided the original author(s) and source are credited.