Article | Open Access | Published: 9 July 2019

Effect of Organizational Culture on the Knowledge Management Practices in Private Sector Universities of Pakistan: Mediating Role of Trust

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Abstract:   The research intended to study the effect of organizational culture on knowledge management practices in private universities of Pakistan and to identify the role of trust in mediating the association among organizational culture and knowledge management. The study is an explanatory study and followed quantitative design.A closed-ended questionnaire was used as research instrument using 5-points Likert scale. Organizational Culture was measured using Organizational Culture Assessment Instrument (OCAI) and knowledge management was measured by means of the Knowledge Management Assessment Instrument (KMAI) built on the theoretical model of the Competing Value Framework (CVF). From this study of organizational culture towards knowledge management, all outcomes show that supportive culture has signifi cant impact on knowledge management in organizations. In this regard employees trust has also found signifi cant in mediating the association amongst organizational culture and knowledge management. Organizations should create the atmosphere of trust and learning which facilitates the knowledge management process. University management should pay attention towards employee management relationships and technology upgradationas in literature they are found as few forms of trust employee pay attention to.

Keywords:   Knowledge, Management, Organizational culture, Trust, Mediation

Publisher:   ILMA UNIVERSITY

Published:   9 July 2019


E-ISSN:   2409-6520

P-ISSN:   2414-8393

DOI:   http://doi.org/10.46745/ilma.jbs.2019.15.01.16


This is an open access article distributed under the terms of the Creative Commons Attribution CC BY 4.0 license, which permits any use, distribution, and reproduction of the work without further permission provided the original author(s) and source are credited.