Article | Open Access | Published: 28 December 2019

Factors affecting Customer Retention in the Restaurant Industry: Moderating Role of Restaurant Location

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Abstract:  

Keywords:   Service Quality, Price Fairness, Restaurant Location, Customer Retention

Publisher:   ILMA UNIVERSITY

Published:   28 December 2019


E-ISSN:   2409-6520

P-ISSN:   2414-8393

DOI:   http://doi.org/10.46745/ilma.jbs.2019.15.02.07


This is an open access article distributed under the terms of the Creative Commons Attribution CC BY 4.0 license, which permits any use, distribution, and reproduction of the work without further permission provided the original author(s) and source are credited.